RETURN POLICY

You are entitled to an exchange or refund for regular price merchandise within 14 days of receiving the item(s).  

To qualify, items must be returned in their original condition, product(s) must be returned unused, unworn, unscratched soles (shoes), in the original packaging & including all tags, tissue & box. 
This includes all packaging, accessories, authenticity cards, and dust bags.

RETURNS/EXCHANGES

You are entitled to an exchange or refund for regular price merchandise within 14 days of receiving the item(s).  
Requests for returns (refunds or exchanges) after 14 days will not be considered. 
In case of exchange or refund neither the original shipping cost nor the return shipping cost will be repaid.
Items must be returned in their original condition - unworn and unused, including all original packaging and tags.
We reserve the right to refuse a refund if the product shows signs of wear or has been altered from its original condition in any way, in this instance, you may choose to have the item(s) sent back to you at your own expense.

ALL SALE ITEMS ARE FINAL SALE.

Due to the intimate nature and materials used our Artisan Furs & Hair Pins are considered FINAL SALE.
Final sale items are not eligible for returns. No exceptions.

REFUNDS, PROCESSING & ADDITIONAL INFO

Refunds will be processed within approximately 3 to 5 business days after we receive your return.

IAMJENNIFERLE recommends sending return parcels with tracking as we are not liable if your return is not received at our PO Box address. If your parcel goes missing you will be required to provide two pieces of documentation; a proof of delivery at our PO Box address and a scanned image of the signature obtained upon delivery. If you cannot provide this information, IAMJENNIFERLE will not be held accountable for any losses. 

If you are unclear, email: orders@iamjenniferle.com for assistance!